Download Resume.docx

Educational Achievement

Masters of Business Administration, 2010 – 2012

Specialized in Information Systems

Cleveland State University, Cleveland, Ohio


Bachelor of Science in Aviation Management, 2006-2010

Minor in Information Systems

Kent State University, Kent, Ohio

Work Experience

Program Analyst II, Cleveland Clinic, 2013-Present

Provided exceptional customer service through prompt and friendly issue resolution. Utilized IT as a competitive advantage to improve user efficiency, accuracy and create value added service offerings. Part of a team that developed and maintained multiple in house web applications using C#, ASP.NET, HTML, Javascript, SQL as well as numerous supporting technologies. Assessed, designed and built custom reports in SSRS in order to reduce user workload. Participated in CFR 21 Part 11 compliance validation of software.


Airport Operations Agent 1, Cleveland Hopkins International Airport, 2011-2013

Cleveland OH

Recognized as having exceptional communication skills and a team focused attitude. Collaborated with Air Traffic Control and Air Carriers in resolving transportation related issues. Performed quality assurance inspections and insured FAR 139, FAR 77 and CFR 49 compliance of the airfield and sterile area. Worked with a team to manage critical incidents as a first responder to aircraft emergencies. Disseminated time sensitive information to pilots and air carriers through NOTAMs and Field Condition Reports. Presented recommendations and resolutions to direct and senior management with regards to: quality assurance, airport compliance, airfield safety, runway friction measurements and airfield security. Researched tools and technology for upper management. Effectively communicated complex issues in a concise and logical manner to air traffic control, airport departments and senior management.


Crew Scheduler, CommutAir, 2010-2011

North Olmsted, OH

Demonstrated outstanding problem solving and logistics management skills through re-structuring of aircrew schedules including: sick calls, weather delays and cancellations, operational re-assignments, crew swaps and crew movements. Evaluated possible solutions and enacted optimal action plan. Ensured all crewmember assignments were in compliance with FAA 121.471 regulations. Created written reports detailing shift activity. Effectively communicated with aircraft dispatchers and flight crews on all crew assignment issues.


Facility Supervisor, Kent State University Recreation Center, 2006-2010

Kent, OH

Responsible for overall operation and safety of the 153,000 sq ft facility in absence of senior management. Managed a staff of up to 5 individuals in multiple departments. Director in emergency situations. Recognized for exceptional customer service and people skills. Communicated directly with senior management regarding building and policy issues.

Related Coursework

Information Systems

  • Programming experience in VB.Net, ASP.Net, C# and HTML.
  • Led a team that performed a ground up creation of an SQL database in Oracle 10g, including the logical design of the database, entity-relationship diagram, implementation, documentation and catalog of all views.
  • Demonstrated an understanding of IS architectures including enterprise resource planning (ERP) and data warehouse tools. Explored models and methods for aligning a business strategy with appropriate investment in information technology infrastructure and services.
  • Part of a team that created an web application including the mapping of data and process models to a physical database.
  • Analyzed the competitive role of IT and how it affects the strategy and operation of modern business organizations nationally and internationally.



Financial Management

  • Performed a full financial audit and comparison of Bristol Myers and Pfizer Inc. Calculated and compared profitability, stock performance and relative valuation.
  • Calculated and evaluated both Bristol Myers’ and Pfizer Inc’s value per share when compared to the market price.
  • Developed fundamental skills in derivative valuation, merger analysis, hybrid financing and long-range financial planning.



  • Calculated corporate income and financial position, including the analysis of non-financial actions on the income of a business.
  • Demonstrated an understanding on international accounting methods including; financial and managerial accounting, auditing, taxation, and transfer pricing.
  • Compared and contrasted GAAP and IFRS accounting methods.
  • Acquired ability to use managerial accounting statements for planning, controlling and strategic decision making.


Strategic Management

  • Currently: Working with a team to perform a strategic audit on Olympic Steel in which potential business decisions will be analyzed.
  • Developing strategic, financial and market analyses for Olympic Steel.
  • Developing a strategy and objective for Olympic Steel including a recommended budget and tactics for implementation.
  • Performing a full financial analysis and developing a 5-year pro forma including the firm’s equity position.
  • Preparing a board room style presentation of the analysis and 5-year strategy.


Associate CISSP 12/2013 – Present