Losing communication with other crew members while in air could be potentially fatal. The flight lead had not checked in and I was beginning to get nervous. Any kind of emergency like losing one of my engines or receiving enemy fire from ground would leave me extremely vulnerable. When communication was finally restored I was engulfed by relief and my confidence in executing the mission was restored. Communication in military combat ensures safety, keeps everyone focused on their responsibilities, and builds awareness in rapidly changing environments.
Effective communication is critical in battle because fighter pilots brief the mission, communicate game plan, ensure positive two way communication, communicate a backup plan in case the original plan fails, and debrief every mission to review lessons learned. In business, just like in combat, effective communication is essential. As a business leader it is important to ensure your employees understand their roles, responsibilities, and objectives. Likewise, listen to their questions and challenges to establish teamwork. A few tips can be borrowed from a wing pilot and be applied to business leaders. They include having mass briefings regularly, conducting feedback sessions, interacting with your employees to know how they conduct business, and debriefing your missions. Business leaders should be good listeners in order to build an understanding of the mission.
A Fighter Pilot’s Guide to Effective Communication | Harvard Business Review